TripHunt Support

We're here to help. Please see below for a list of frequently asked questions

FAQ

Why can't TripHunt find a landmark in my picture?

When you upload a picture to TripHunt, we use aritifical intelligence (AI) to try to detect known landmarks in your picture. Sometimes the AI can have a hard time finding a landmark. Here are some tips to help the AI find the landmark in your picture:

• Make sure the landmark is in the center of the picture
• Make sure the landmark is not too far away
• Make sure the image is not too dark or too blurry
• Try taking the landmark at a different angle or distance

We're constantly trying to improve our AI so we find more of your landmarks. If you have any feedback, please let us know.

How do I report a post?

We appreciate any reports of content that violates our terms of service. We will immediately hide the content from your view while we review it. If we find that the content does violate our terms of service, we will remove it from the platform and take appropriate action against the user who posted it. Here's how to report a post:

Step 1: Tap the three dots in the bottom left corner of the post

Step 2: Tap the 'Report' button

Step 3: Tap 'Ok'

How do I block a user?

TripHunt is a safe place for everyone to share their travel experiences. If you are experiencing harassment or bullying from another user, you can block them. Blocking a user prevents them from sending you a friend request and hides their posts from your view. Here's how to block a user:

Step 1: Tap the 'three dot' menu beside the user you wish to block

Step 2: Tap the 'Block' button

Step 3: Tap 'Ok'

Contact

If your question is not answered above, please contact us at the following email address: